Delivery Information
- Within the United States, we typically ship by FedEx or the courier of your choice.
- Shipments to Canada and Europe might incur additional charges for duties and taxes.
- All orders of in-stock items received by 5:00 pm EST are shipped the next business
day. Other items are typically shipped within three business days. Shipping times
for custom orders will be discussed when the order is placed. Terms – Net 30 days
Guarantees & Return
We offer a 100% satisfaction guarantee on our products and services. If you have a complaint about the performance of any materials, please call to discuss with our customer service, then ship all unused portions back to BioChemed Services for replacement or refund.
Free Samples
Many items can be sampled at no charge upon customer’s request. You will only be responsible for shipping and handling fees.